Upon registration and by your continued use of the service thereafter, you agree to the following terms and conditions.
These services are provided by Cloudburst9, 413 N Calhoun St, West Liberty, IA 52776. Cloudburst9 will provide services to individual account holders in exchange for timely payment of fees and compliance with the terms and conditions of this document.
The Cloudburst9 accounting cycle begins on the 1st of each month. Charges are prorated after the first month’s service. Delinquent accounts are those that remain unpaid at the beginning of the next accounting cycle. Accounts that are delinquent by two accounting cycles will be suspended. The account holder acknowledges responsibility for the account until payment in full is made.
Cancellation requests must be received by 4:30 pm Central time on the 13th of the month in order to be processed by the beginning of the next accounting cycle. All Cloudburst9 accounts must be paid in full before the transaction will be considered complete.
Users must provide Cloudburst9 with accurate and complete billing information including legal name, address, telephone number, and report all changes to this information within thirty (30) days of the change. Users are responsible for any charges to their account.
Users having questions regarding charges to an account should contact Customer Service Dept. at 877-528-2727. All charges are considered valid unless disputed in writing within sixty (60) days of the billing date. Adjustments will not be made for charges that are more than 60 days old. Telephone technical support is available upon activation of your account.
Account holder is solely responsible, at its sole expense, for providing hardware and communications equipment and lines necessary to make use of Cloudburst9 Services. Cloudburst9 assumes no responsibility or liability for any loss or damage due to account holder supplied hardware, software or communications equipment and lines.
Upon registration, Members receive a username, password, and account designation. You and members of your household or business are the only authorized users of your account and must comply with these Terms and Conditions. The account holder agrees to maintain a secure password to the account. Secure passwords are those that are between 6 and 8 characters long, contain upper and lower case letters, and numbers or other characters, and cannot be found in direct or reverse order in a dictionary, without regard to the language of the dictionary. You must keep your password confidential so that no one else may access the Services through your account. You must notify Cloudburst9 immediately upon discovering any unauthorized use of your account.
Any use of Cloudburst9’s system resources that disrupts the normal use of the system for other Cloudburst9 customers is considered to be abuse of system resources and is grounds for administrative intervention. Cloudburst9 will enforce email system storage quotas by blocking new incoming messages once the account space limit is reached. Cloudburst9 reserves the right to delete email on Cloudburst9 servers after notifying the account holder. Free web sites exceeding the allotted amount of server storage may have their access suspended until the account holder reduces the disk space at or below the allotted amount or purchases additional megabytes of storage space.
Depending on the nature and the severity of the abuse, the user may receive an E-mail warning or have their account suspended by Cloudburst9. If the misuse is unintentional, the suspension may be rescinded following discussion with Cloudburst9.
Either party may terminate this agreement at any given time by giving notice. Such notice is effective when given. Customer is obligated to pay for service through the termination date, as detailed on the final invoice.